Refund policy

Return & Refund Policy

At Aura Retro, your satisfaction is important to us.

Returns
We accept returns within 7 days of receiving your order. To be eligible for a return, the item must be unused, in its original condition, and in its original packaging.

Non-Returnable Items
Items that have been used, damaged, or altered are not eligible for return.

Refunds
Once we receive and inspect the returned item, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 5–7 business days.

Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Return Shipping
Customers are responsible for return shipping costs unless the item was damaged or incorrect upon arrival.

For all return inquiries, please contact:
auraretro.shop@gmail.coM