FAQs
1. How can I contact Aura Retro?
You can reach us at auraretro.shop@gmail.com. Our team will respond as soon as possible.
2. Where do you ship from?
All orders are shipped from the United Arab Emirates.
3. How long does delivery take?
Orders within the UAE are typically delivered within 2–4 business days after confirmation.
4. Do you offer international shipping?
Currently, we ship within the UAE. International shipping will be available soon.
5. Can I change or cancel my order?
If you need to make changes or cancel your order, please contact us within 12 hours of placing your order. Once the order has been processed, we may not be able to modify it.
6. What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard.
7. Do you accept returns?
Returns are accepted within 7 days of receiving your order, provided the item is unused and in its original condition.